Vinted Shoppers Share Displeasure Over Size Changes
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
This online marketplace has updated its measurement guidelines for women's and children's garments without notifying every member regarding the update.
Digital Channels Backlash
Countless users and merchants have taken to social media saying Vinted listings now show an altered size classification compared to what was initially listed due to the recalibration.
Vinted explained the revised method more closely matches other platforms.
The platform has recommended to check their listings and manually change the size where appropriate, causing user dissatisfaction.
Size Classification Modifications
Before the change, the sizing featured one number and one letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement was previously a 12 but currently displays as UK 16-18.
Member Experiences
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, from Glasgow, said garments she listed featuring size 14 markings were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Manual Updates
Another shopper, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she stated.
Platform Context
The app has more than 100 million shoppers, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: last year, the service retracted a modification regarding delivery choices after backlash from users.
